FAQ
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Frequently Asked Questions
Ropa Carlos specializes in apparel, accessories, watches, women’s bags, and lingerie for both men and women. Our collections are curated to suit diverse styles and occasions.
Simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept a variety of payment methods, including credit/debit cards, digital wallets, and online bank transfers. All transactions are secure and encrypted.
Yes, we provide international shipping to many countries. Shipping fees and delivery times vary based on your location and will be displayed at checkout.
We offer a hassle-free return policy within 3 days of delivery. If you’re not satisfied with your purchase, you can initiate a return or exchange. Refunds are processed promptly after the returned items are received.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s status on our website.
You can reach our customer support team via email or phone. Visit the “Contact Us” section on our website for detailed contact information. Our team is available to assist you with any queries or concerns.