Effective Date: June 29, 2024
Last Updated: June 29, 2024

Welcome to Ropa Carlos, a global destination for premium fashion apparel, footwear, and accessories for men and women. These Terms & Conditions (“Terms”) govern your use of our website (www.ropacarlos.com) and our services, including all online purchases, customer interactions, and site features.

Please read these Terms carefully before using our site. By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our website.

1. Eligibility

By using this site, you confirm that you are at least 18 years of age, or the age of majority in your jurisdiction, and are legally capable of entering into binding contracts.

2. Use of Website

You agree not to misuse this website or its content. This includes:

  • Engaging in unauthorized access or hacking attempts

  • Using any automated systems (e.g., bots) to access our website

  • Uploading or transmitting malicious software

  • Copying or redistributing content without permission

We reserve the right to suspend or terminate your access if we believe you have violated any provision of these Terms.

3. Account Registration

To make purchases on Ropa Carlos, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Accept responsibility for all activities that occur under your account

We are not responsible for any loss or damage caused by unauthorized access to your account.

4. Product Information & Pricing

We make every effort to display accurate product descriptions, images, and prices. However:

  • Prices are subject to change without prior notice.

  • We do not guarantee that product descriptions or other content is error-free.

  • Colors may vary depending on your device display settings.

We reserve the right to refuse or cancel any order placed at an incorrect price.

5. Order Acceptance & Cancellation

Your order is considered an offer to purchase. We reserve the right to:

  • Accept or decline your order for any reason

  • Limit or cancel quantities purchased per person, household, or order

  • Cancel orders that appear to be placed by dealers or resellers

If your order is canceled after payment, you will receive a full refund.

6. Shipping & Delivery

We ship internationally. Shipping timelines and charges may vary based on your location. While we strive to meet delivery timelines:

  • Delays due to customs, holidays, or unforeseen circumstances are beyond our control.

  • Risk of loss and title for items pass to you upon delivery.

Please review our Shipping Policy for detailed information.

7. Returns, Refunds & Exchanges

We want you to love what you ordered. If you're not satisfied:

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original packaging.

  • Certain items like innerwear, personalized products, or items on final sale are non-returnable.

Refunds are processed within 7–10 business days after inspection. Read our full Return & Refund Policy on our website.

8. Intellectual Property

All content on Ropa Carlos—including logos, designs, graphics, text, images, and software—is the exclusive property of Ropa Carlos or its licensors and is protected by intellectual property laws. You may not:

  • Copy, reproduce, or modify content for commercial use

  • Use our trademarks or branding without prior written consent

Unauthorized use may result in legal action.

9. Affiliate Program Terms

If you participate in our Affiliate Program:

  • You must comply with the separate Affiliate Agreement

  • Use only approved marketing assets

  • Avoid misleading or spammy promotion

Affiliates found violating program terms may be suspended or banned without notice.

10. Limitation of Liability

Ropa Carlos shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

  • Your use or inability to use the website

  • Unauthorized access to or alteration of your data

  • Any conduct or content of third parties

Our total liability to you for any damages shall not exceed the amount paid by you for the product or service.

11. Third-Party Links

Our site may contain links to third-party websites. These are provided for your convenience and do not imply endorsement. We are not responsible for the content or practices of such websites.

12. Force Majeure

We are not liable for delays or failures in performance due to events beyond our control, including but not limited to acts of God, natural disasters, war, strikes, government restrictions, internet outages, or supply chain disruptions.

13. Modifications to Terms

We may update these Terms at any time. The revised version will be effective upon posting on our site. Continued use of the site after changes constitutes your acceptance of the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in District Court Karnal.

15. Contact Us

If you have any questions about these Terms or your experience on our site, please contact us:

Ropa Carlos Customer Support
📧 support@ropacarlos.com
🌐 www.ropacarlos.com

TL;DR (Quick Summary):

  • Use our site respectfully and legally

  • Read our return/shipping policies before ordering

  • Prices may change; errors may occur

  • We protect our brand and content

  • You agree to our rules by shopping with us